Privacy Policy

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Last Updated: 14 Oct 2026

We take your privacy seriously. To help you stay informed, this policy explains how we handle your information and the choices available to you.

This Privacy Policy covers information collected by Taqiro Technologies India (“Taqiro,” “we,” or “us”). This includes your use of our website, apps, browser extensions, and any other way you interact with the Taqiro Service. If you don’t agree with how we process your data as described here, please refrain from using our Services.

Related Policies: This Privacy Policy is part of Taqiro’s overall user agreement and should be read alongside our Terms of Service and Security Policy. Together, these documents govern your use of Taqiro and explain how your data is collected, used, and protected.

Please review each policy carefully. Your use of the Service indicates your acceptance of this Privacy Policy, along with the Terms of Service and Security Policy.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms and policies. In such cases, "you" refers to the organization. If you do not agree to these terms or any of the related policies, please do not use the Service.

Contacting Us

For privacy inquiries or requests, contact support@taqiro.com or write to 34, New Street, Arumbarthapuram, Pondicherry, India 605110. Where applicable law requires a designated privacy officer or local representative, we will provide the relevant contact details through the appropriate channel.

1. Information We Collect

When you sign up, we collect the following information:

• Your name

• Your email address

• Your profile picture (if you choose to upload one)

• If you sign up using Google, Microsoft, Apple, or Facebook, we also receive your name, email address and profile picture from those services.

We also collect payment-related information during billing events, but Stripe handles payment method details directly on their secure pages and we never store or see your full card or bank account numbers. On the website, optional Google Analytics may process browser or device details, IP address, pages viewed, and interaction events only after you opt in. Apps and integrations may collect additional usage or diagnostic information depending on the platform and features used; see the applicable platform settings and notices.

2. How We Use Your Information

We do not sell any data, including your personal data. We use your personal data for the following purposes, relying on different legal bases under applicable data protection laws:

• To Provide and Maintain the Service (Performance of Contract): We process your data (e.g., tasks, notes, account information) to deliver the core Taqiro Service to you, manage your account, and fulfill our contractual obligations. This includes allowing you to create, store, and access your content, and enabling essential features.

• To Improve and Secure the Service (Legitimate Interests): We process certain technical and usage data (which is typically aggregated and anonymized or pseudonymized where feasible) to understand how our Service is used, identify and fix bugs, enhance functionality, develop new features, and ensure the security and stability of our systems. This data does not directly identify you. Our legitimate interests in doing so are to continually improve the user experience, maintain a competitive and functional product, and protect our Service and users from security threats and fraud.

  • Your Right to Object: Where we process your data based on our legitimate interests, you have the right to object to such processing. If you wish to object, please contact us at support@taqiro.com, and we will assess your request.

• To Assist with Customer Support (Performance of Contract & Legitimate Interests): When you contact our support team, we process your information to address your inquiries, resolve technical issues, and provide you with assistance. This processing is necessary to perform our contract with you (for direct support) and is also based on our legitimate interest in providing effective customer service and improving our support processes.

• For Communications (Legitimate Interests & Opt-out):

  • Essential Service-Related Communications: These include security alerts, password resets, billing notices, material changes to our terms or policies, and customer support responses. These messages are necessary to operate, secure, or support your account.

  • Messages from Taqiro are limited to essential service notices and direct replies to support requests.

3. Data Sharing and Third-Party Processors

We do not sell your personal data to third parties. However, to operate, support, and improve the Service, we use trusted third-party service providers that support the Service. Some process personal data on our behalf; others may process data as independent providers under their own terms. The exact role depends on the provider and service.

The providers currently identified for the functions listed below are shown here. This is not a complete inventory of every provider used across every app, integration, or platform; contact us for current information relevant to your use.

3.1 Subprocessors

We use the following providers for the listed functions. A provider may process data under its own terms or on our behalf, depending on the service and context.

Infrastructure & Hosting

• Cloudflare: Provision of hosting services.
• Vercel: Provision of hosting services.
• Render: Provision of hosting services.
• Supabase: Database and Storage provider (hosted on AWS).

Email Services

• Zoho Mail: Email communication with users for account-related messages.
• ZeptoMail: Transactional email delivery for account communications.

Customer Support

• Zoho Desk: Helpdesk and customer support ticket management.

Service Integrations

• AppConnector: Service notifications and integrations.

Billing & Payments

• Stripe: Payment processing and subscription billing. Stripe processes billing information directly; we do not store or handle payment method details on our servers.

Affiliates, Referrals & Website Analytics

• ReferralRocket: Tracks affiliate and referral interactions to calculate payouts and attribute marketing activity.
• Google Analytics: Optional website analytics, loaded only after you opt in.

Where a provider processes personal data on our behalf, we use contractual terms intended to govern that processing as required by applicable law. Provider terms and privacy information are available from the providers.

We may disclose personal data when required to comply with a legal obligation, enforce our Terms, protect rights or safety, or respond to lawful requests from public authorities (e.g., subpoenas or court orders). Where permitted, we notify you before sharing data with law enforcement and limit the disclosure to the smallest amount of information needed to satisfy the request.

4. Where Your Data Is Stored and International Transfers

Our infrastructure providers include Supabase, which uses AWS infrastructure for database and storage services. Other providers may process or store information on their own infrastructure. The exact storage and processing locations depend on the product, provider, and configuration; we are not publishing a region list until those production settings have been verified.

Enterprise plan customers may discuss dedicated regional deployments, including private clouds or isolated infrastructure tailored to specific jurisdictions.

Where a cross-border transfer occurs, we use a transfer mechanism or safeguard where and as required by applicable law. The available rights and requirements depend on your location and the processing involved.

5. Data Retention

We retain your personal data only for as long as reasonably necessary to provide you with Taqiro services, or as required to comply with legal, regulatory, or contractual obligations. If you delete your account, your data will typically be deleted within 60 days, unless a longer retention period is required by law. If your account remains inactive for an extended period (typically 12 months), we may deactivate it and schedule your data for deletion, after attempting to notify you via your registered email.

Data retention is governed by the principle of proportionality under the GDPR/UK GDPR: we review our retention schedules annually and retain only the minimum data needed for each lawful purpose. Automated cleanup jobs and manual reviews validate that the data we keep aligns with the original purpose and does not exceed the necessary scope.

6. Your Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict or object to processing of your personal data, and to receive a portable copy. To exercise a right that applies to you, contact us at support@taqiro.com.

Our website recognizes the Global Privacy Control (GPC) signal by declining optional website analytics. You can also change your choice at any time using “Cookie preferences” in the website footer. Other browser signals are handled where required by applicable law.

To protect your account, we verify data subject requests by confirming the requestor’s email address, account identifier, or other information already in our records. We respond within 30 days, extendable by 30 days with notice, and we use secure channels (email or portal) to deliver the data or update our records after verifying your identity.

The website uses essential storage needed for its operation. Optional Google Analytics may set analytics cookies and process browser or device details, IP address, pages viewed, and interaction events. It is loaded only after you choose “Accept analytics”; choosing “Necessary only” declines it. You can later change or withdraw that choice using “Cookie preferences” in the footer.

Consent & Grievance (Indian DPDP)

We request your choice before loading optional website analytics. Other processing purposes and legal bases depend on the context and applicable law. You can direct DPDP-related questions or complaints to grievance@taqiro.com; we aim to acknowledge receipt within 8 business hours and resolve complaints within 30 days.

7. Decision-Making

Taqiro uses account and service data to provide the features you choose to use. Decisions with legal or similarly significant effects concerning you are not made solely by automated processing.

8. Joint Controller Relationships

Taqiro determines purposes and means for account, billing, support, security, and service-operation data where applicable law treats us as controller or equivalent. For content submitted to a business workspace, the organization that operates that workspace may determine the purposes of processing and Taqiro’s role depends on the services and applicable agreement. Third-party integrations may separately process data under their own terms. Contact us if you need details about a particular workspace or integration.

9. State Privacy Laws

If a U.S. state privacy law applies to our processing of your information, you may have rights under that law. Rights and available choices depend on the law and your circumstances. Contact support@taqiro.com to make a request.

10. Children’s Privacy

The Service is intended for people aged 18 or older. We do not knowingly permit accounts for people under 18. If you believe a person under 18 has provided us personal data, contact support@taqiro.com so we can review the matter and take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated revision date.