Accept a Workspace invite

A Workspace invite gives you access to an existing Workspace. You can join from an invite link, an invite code, or a pending invite shown in Workspace setup.

Terms you may see:

• Invite link opens the app and carries the invite code into the join flow.
• Invite code can be entered manually in the Join Workspace dialog.
• Workspace Invitations is the panel that shows pending invites when the app finds them.
• Accept adds the invited Workspace to your account.
• Decline rejects the invite and removes it from the pending list.
• Invited account is the email address or sign-in identity the owner/admin intended to invite.
• Member role determines what you can do after joining.

Before you start

• You need a valid invite link, invite code, or pending invite.
• You must sign in with the account that should join the Workspace.
• The invite must not be expired, deleted, revoked, or blocked by account rules.
• The Workspace owner/admin controls your final role and permissions.

How Workspace invites work

1. A Workspace owner/admin invites you by email or creates an invite code/link.
2. You open the invite link, enter the invite code, or accept a pending invite.
3. The app checks the invite and your signed-in account.
4. If the invite is valid, the app adds the Workspace to your account.
5. The Workspace becomes available from your Workspace switcher.

Expected outcome: You can open the invited Workspace and work according to the role assigned by the owner/admin.

Accept an invite link

1. Open the invite link from the message you received.
2. Sign in if prompted.
3. Confirm you are using the intended account.
4. Continue through Workspace setup if the app asks for a join code confirmation.
5. Confirm the Workspace appears in your Workspace switcher.

Expected outcome: The invited Workspace appears in your available Workspaces.

Join with an invite code

1. Open Workspace setup.
2. Choose Join Workspace.
3. Paste the invite code into Enter Workspace Join Code.
4. Choose Submit.
5. Wait for the Workspace to open.

Expected outcome: The Workspace is added to your account if the code is valid.

Accept a pending invite from Workspace setup

1. Open Workspace setup.
2. Find the Workspace Invitations panel.
3. Review the Workspace name and inviter details when available.
4. Choose Accept for the invite you want to join.
5. Wait for the app to refresh and show the Workspace.

Expected outcome: The invite is removed from pending invites and the Workspace becomes available to your account.

Decline a pending invite

1. Open Workspace setup.
2. Find the Workspace Invitations panel.
3. Choose Decline for the invite you do not want to join.
4. Confirm the invite disappears from the pending list.

Expected outcome: The invite is declined and the Workspace is not added to your account.

Confirm your access after joining

1. Open the Workspace switcher.
2. Select the joined Workspace.
3. Open Collections or the expected work area.
4. If work is missing, ask the Workspace owner/admin to confirm your role and item access.

Control or field	What it shows or does
Workspace Invitations	The list of pending Workspace invites found for your account.
Invite count badge	Number of pending invites.
Workspace name	The Workspace you were invited to join.
Inviter text	Shows who invited you when that information is available.
Accept	Accepts the invite and adds the Workspace.
Decline	Declines the invite and removes it from pending invites.

Join Workspace dialog

Control or field	What it does	Validation or state
Enter Workspace Join Code	Accepts a manual invite code.	Required before Submit is enabled.
Submit	Checks and submits the invite code.	Shows loading while the app checks the code.
Cancel or Done	Closes the dialog.	No invite code is submitted.

Invite code management by an owner/admin

Owners/admins can manage invite codes from Members settings:

Area	What an owner/admin can do
Email tab	Invite one or more email addresses and assign a role.
Code tab	Generate an invite code/link for a selected role.
Invite Codes table	Copy a code, copy a link, delete a code, or restore a deleted code.

Troubleshooting

Invite link opens but the Workspace does not appear

• Symptom: You opened the link, signed in, but cannot find the Workspace.
• Cause: You may have signed in with the wrong account, the invite may be invalid, or the join action may not have completed.
• Resolution:
  1. Confirm the signed-in email from the account menu.
  2. Return to Workspace setup and choose Join Workspace.
  3. Paste the invite code again if you have it.
  4. Ask the inviter to confirm your invite status.

Invite code is rejected

• Symptom: The Join Workspace dialog does not accept the code.
• Cause: The code may be expired, mistyped, deleted, revoked, already used in a way that blocks reuse, or intended for another account.
• Resolution:
  1. Copy and paste the full code again.
  2. Remove spaces before or after the code.
  3. Confirm you are signed in with the intended account.
  4. Ask the Workspace owner/admin for a new code or restored invite link.

Pending invite is not shown

• Symptom: You expected an invite in Workspace setup, but Workspace Invitations is empty or missing.
• Cause: You may be signed in with a different account, the invite may have been declined, deleted, revoked, or not synced yet.
• Resolution:
  1. Confirm the signed-in email.
  2. Refresh Workspace setup.
  3. Ask the Workspace owner/admin to check whether your invite is pending.
  4. Ask for a new invite if needed.

You joined the Workspace but cannot perform an action

• Symptom: You can open the Workspace, but some buttons or settings are hidden or disabled.
• Cause: Your role may not allow that action, or item-level access may be restricted.
• Resolution:
  1. Ask the Workspace owner/admin to confirm your role.
  2. Ask whether the item is private or restricted.
  3. See Troubleshoot access and permission issues.

You accepted the invite with the wrong account

• Symptom: The wrong account has the Workspace, or the intended account still cannot access it.
• Cause: The invite was accepted while signed in with another identity.
• Resolution:
  1. Sign out from the wrong account.
  2. Sign in with the intended account.
  3. Ask the Workspace owner/admin to resend the invite if needed.

FAQ

Can I accept an invite before signing in?

Yes. Opening an invite can send you through sign-in first, then continue to Workspace setup.

Can I share my invite link with someone else?

Do not forward invite links unless the Workspace owner/admin says it is allowed. Invites may be tied to an intended account or permission level.

What happens after I join?

The Workspace becomes available to your account. What you can see and edit depends on your role and item permissions.

Related topics

• Create a Workspace
• Join a Workspace
• Invite people and manage member access
• Manage Workspace members and permissions
• Troubleshoot sign-in and invite issues